84jl Privacy Policy

84jl operates an online casino and sports betting platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. We understand that your personal data is important — and that trust is the foundation of any lasting relationship between a platform and its players.

This Privacy Policy sets out in clear, plain language how 84jl collects, uses, stores, shares, and protects personal data submitted by users of the platform. It also explains the rights available to you as a data subject under applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

This policy applies to all data processing activities carried out by 84jl in connection with the operation of the platform — including account registration, identity verification (KYC), payment processing, customer support interactions, and marketing communications where you have given your consent.

Throughout this policy, references to "84jl", "we", "us", or "our" refer to the operator of the 84jl platform. References to "you", "your", or "player" refer to any individual who has registered an account or who accesses any part of the 84jl platform.

84jl collects personal data only to the extent necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect are as follows:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where a player voluntarily discloses health-related information in the context of a responsible gaming request (for example, disclosing a gambling disorder when requesting self-exclusion). Such disclosures are treated with the highest degree of confidentiality.

84jl collects personal data through the following channels and mechanisms:

• Direct submission by you: When you register an account, complete KYC verification, make a deposit or withdrawal request, contact our support team, or update your account settings, you directly provide personal data to 84jl.
• Automated technical collection: When you access the 84jl platform, our servers automatically record technical data including your IP address, device identifiers, browser information, and session activity. This data is collected using server logs, cookies, and similar tracking technologies as described in Section 7.
• Payment providers: When you make a deposit or withdrawal via GCash, PayMaya, BPI, BDO, Metrobank, or a cryptocurrency network, we receive transaction confirmation data from those payment providers, including the reference number, amount, and account identifier associated with the transaction.
• Identity verification services: Where 84jl uses third-party KYC or identity verification tools to assist with document validation, those providers may return verification results and associated metadata to us as part of the KYC process.
• Publicly available sources: In limited circumstances and for fraud prevention or compliance purposes only, 84jl may cross-reference information provided by a player against publicly available data sources, including government-published exclusion lists and sanctions databases.

84jl processes your personal data for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent or disclosing the new purpose in an updated version of this policy:

• Account creation and management: To register your account, verify your identity and age, and manage your ongoing relationship with the 84jl platform.
• Payment processing: To process your deposits and withdrawals through your chosen Philippine payment method (GCash, PayMaya, BPI, BDO, Metrobank, or cryptocurrency) and to maintain accurate transaction records.
• KYC and regulatory compliance: To satisfy our obligations under applicable Philippine anti-money laundering (AML) regulations, PAGCOR licensing requirements, and the Data Privacy Act of 2012.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, multi-accounting, money laundering, bonus abuse, and other prohibited activities on the platform.
• Responsible gaming: To monitor player behaviour patterns and provide responsible gaming interventions, including deposit limit tools, cooling-off periods, and self-exclusion, in accordance with our duty of care.
• Customer support: To respond to your support enquiries, resolve disputes, and maintain a record of communications for quality assurance purposes.
• Platform improvement: To analyse anonymised usage data for the purpose of improving game performance, platform stability, and the overall player experience.
• Marketing communications (consent-based): Where you have opted in, to send you promotional offers, bonus notifications, and platform updates by email or in-app messaging. You may withdraw consent at any time through your account settings.

Under the Data Privacy Act of 2012 (RA 10173), 84jl processes personal data on one or more of the following lawful bases:

• Contractual necessity: Processing is necessary to fulfil the contract between 84jl and the player — specifically, to provide the services described in the Terms and Conditions, including account management, game access, and payment processing.
• Legal obligation: Processing is required for 84jl to comply with applicable Philippine laws and regulations, including AML obligations, KYC requirements, and any directions from competent regulatory authorities.
• Legitimate interests: Processing is necessary for the legitimate interests of 84jl in operating a secure, fraud-free platform — provided those interests are not overridden by your fundamental rights and freedoms. This basis applies primarily to fraud detection, security monitoring, and platform analytics.
• Consent: For marketing communications and the use of non-essential cookies, processing is based on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without detriment to your account status.

84jl does not sell, rent, or trade your personal data to third parties for commercial purposes. We share personal data only in the following limited and specific circumstances:

• Payment service providers: We share transaction-related data with GCash, PayMaya, BPI, BDO, Metrobank, and cryptocurrency payment processors solely to execute deposit and withdrawal instructions. These providers act as data processors under binding agreements with 84jl.
• KYC and identity verification providers: We share identity documents and personal data with our authorised KYC verification partners for the purpose of age and identity verification. These partners are contractually prohibited from using your data for any other purpose.
• Game content providers: Our third-party game suppliers may receive limited technical data (such as session tokens and player identifiers) to deliver game content to your device. They do not receive your full personal profile.
• Regulatory and law enforcement authorities: We may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law or in response to a valid legal process.
• Fraud prevention networks: In cases of suspected fraud, money laundering, or multi-accounting, we may share relevant data with industry fraud prevention organisations to protect the platform and other players.
• Corporate transactions: In the event of a merger, acquisition, or sale of all or part of 84jl's business assets, personal data held by 84jl may be transferred to the acquiring entity, subject to the same privacy obligations set out in this policy.

All third parties with whom 84jl shares personal data are required to maintain appropriate technical and organisational security measures and to process your data only in accordance with 84jl's instructions and applicable Philippine data protection law.

84jl uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain the security of your session, and — where you have consented — to understand how players interact with the platform so we can improve the experience.

The categories of cookies used on the 84jl platform are as follows:

• Strictly necessary cookies: These cookies are essential for the platform to operate. They manage your login session, maintain your account authentication state, and enable core platform features such as game loading and payment processing. These cookies cannot be disabled without preventing you from using the platform.
• Functional cookies: These cookies remember your preferences — such as your preferred language, display settings, and responsible gaming tool configurations — so that you do not need to re-enter them on each visit.
• Analytics cookies: With your consent, we use anonymised analytics data to understand which games are most popular, how players navigate the platform, and where technical issues occur. This data is used solely to improve platform performance and is never used to identify individual players.
• Marketing cookies: With your explicit consent, marketing cookies allow us to show you relevant promotional content within the 84jl platform. We do not use marketing cookies to track you on third-party websites.

You can manage your cookie preferences through the cookie consent tool displayed when you first visit the platform, or by adjusting the settings in your browser. Please note that disabling strictly necessary cookies will prevent you from logging in to your account.

84jl retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by applicable Philippine law and regulatory standards:

• Account and identity data: Retained for a minimum of five (5) years from the date of account closure, as required by AML regulations and PAGCOR compliance obligations.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction, in accordance with the Anti-Money Laundering Act of 2001 (RA 9160, as amended) and its implementing regulations.
• KYC documents: Retained for a minimum of five (5) years from the date of submission or from the date of account closure, whichever is later.
• Customer support records: Retained for three (3) years from the date of the final communication in each support case.
• Technical and usage logs: Retained for up to twelve (12) months for security and fraud detection purposes, after which they are anonymised or deleted.
• Marketing consent records: Retained for as long as you maintain an active account, and for three (3) years following account closure, to demonstrate compliance with consent requirements.

After the applicable retention period has expired, personal data is securely deleted or anonymised in a manner that prevents its reconstruction. Where data is anonymised rather than deleted, the resulting data cannot be traced back to any individual player and falls outside the scope of this Privacy Policy.

84jl implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption: All data transmitted between your device and the 84jl platform is encrypted using industry-standard SSL/TLS protocols. Look for the padlock icon in your browser address bar when accessing the platform.
• Encrypted data storage: Sensitive personal data — including identity documents and financial account details — is stored in encrypted form on secure servers with restricted physical and logical access.
• Access controls: Access to personal data is restricted to 84jl personnel and authorised third-party processors who require it for the performance of their specific duties. Access is governed by role-based permissions and is subject to regular review.
• Two-factor authentication: Players are strongly encouraged to enable two-factor authentication (2FA) on their 84jl accounts. 84jl staff access to internal systems containing player data is protected by multi-factor authentication.
• Intrusion detection: 84jl employs automated security monitoring systems to detect and respond to unusual access patterns, potential intrusions, and other security threats in real time.
• Regular security reviews: Our security infrastructure and data handling practices are reviewed periodically to ensure they remain appropriate for the volume and sensitivity of data processed.

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 84jl. These rights may be exercised by contacting our support team as described in Section 15:

• Right to be informed: You have the right to know what personal data 84jl collects about you, for what purposes, and on what legal basis — as set out in this Privacy Policy.
• Right of access: You may request a copy of the personal data 84jl holds about you. We will respond to verified access requests within twenty (20) business days.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request its correction. Account details such as contact information can be updated directly through your account settings.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligation to retain certain data for the minimum periods described in Section 8.
• Right to data portability: You may request a copy of the personal data you have directly provided to 84jl in a structured, commonly used, and machine-readable format.
• Right to object: You may object to the processing of your personal data on the basis of legitimate interests, or to the use of your data for direct marketing purposes. Objections to marketing can be actioned immediately through account settings.
• Right to withdraw consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to lodge a complaint: If you believe that 84jl has breached your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact our support team via live chat or email. We may require you to verify your identity before processing a rights request, to ensure that personal data is not disclosed to or amended by an unauthorised party.

If you are a parent or guardian and you believe that a minor under the age of 21 has accessed the 84jl platform or submitted personal data to us, please contact our support team immediately. We take underage gambling extremely seriously and will act on all such reports without delay.

84jl employs a multi-layered age verification process at registration and during KYC to prevent underage access. Players are required to confirm their date of birth at registration, and identity documents confirming age are required before any withdrawal can be processed.

The 84jl platform may contain links to third-party websites, including the websites of our game content providers, payment processors, or regulatory bodies. These links are provided for your convenience and informational purposes only.

84jl does not control the content, privacy practices, or data handling of any third-party website. This Privacy Policy applies solely to data processed by 84jl in connection with the operation of the 84jl platform. We encourage you to read the privacy policies of any third-party website you visit before submitting personal data to those sites.

The inclusion of a link to a third-party website does not constitute an endorsement by 84jl of that website, its operators, or its privacy practices.

As an online platform, certain of 84jl's service providers — including game content providers, KYC verification partners, and technology infrastructure providers — may be located outside the Philippines. Where personal data is transferred to a country outside the Philippines for processing, 84jl ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012.

Such safeguards may include contractual data processing agreements incorporating standard data protection clauses, adequacy assessments of the recipient country's data protection framework, or other transfer mechanisms recognised by the National Privacy Commission.

By using the 84jl platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines as described in this section, subject at all times to the safeguards described above.

84jl reserves the right to update, amend, or replace this Privacy Policy at any time. Where changes are material — meaning they affect the nature or extent of data we collect, the purposes for which we use it, or the rights available to you — we will provide reasonable prior notice to all registered players by email before the changes take effect.

Non-material changes (such as formatting corrections, clarifications of existing practices, or changes to contact details) may be made without prior notice, though the updated policy will always be available on this page.

The "Effective Date" displayed at the top of this page and in the hero section above reflects the date on which the current version of the Privacy Policy entered into force. We recommend bookmarking this page and reviewing it periodically. Continued use of the 84jl platform following the effective date of any amendment constitutes your acceptance of the revised policy.

If you have objections to any amendment, you may contact our support team to discuss your concerns, or you may request voluntary account closure if you do not wish to accept the updated terms.

If you have any questions, concerns, or formal complaints regarding this Privacy Policy or the way in which 84jl handles your personal data, please get in touch with our dedicated data privacy support team through any of the following channels:

• Live Chat: Available in-app and on-site, 24 hours a day, 7 days a week — the fastest way to reach us for privacy-related queries.
• Email: [email protected] — for formal written requests including data access, rectification, erasure, and portability requests. Please include "Privacy Request" in the subject line.

84jl aims to acknowledge all privacy-related requests within one (1) business day and to provide a substantive response within twenty (20) business days. Complex requests — such as those requiring extensive data retrieval or legal review — may take additional time, in which case we will keep you informed of the progress of your request.

If you are not satisfied with our response to a privacy complaint, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data protection matters in the Philippines.